AI in Customer Service - Myths & Reality
CEO Kostas Flokos spoke at the 12th Customer Service Conference in Thessaloniki, exploring the role of human factors and data in modern AI applications.
Read on LinkedIn →IT Staff Augmentation • Software Development • AI & R&D
We scale engineering teams in weeks, ship end-to-end software projects, and build AI-powered solutions for finance, insurance, telecom, and the public sector. Offices in Brussels, Athens, and Limassol.
What We Do
People, projects, or innovation. We operate as an extension of your team, not as a vendor.
Outstaffing • Dedicated Teams • Recruiting
Strengthen your team with experienced IT professionals who quickly integrate into your projects and workflows, helping you achieve your business goals faster.
End-to-End Projects • Mobile • Web • Cloud • AI
We deliver end-to-end software projects, from planning and development to deployment. Mobile applications, web platforms, cloud solutions, and AI-powered applications built by our experienced teams.
AI • Machine Learning • IoT • Emerging Technologies
Our R&D team explores and applies emerging technologies, turning innovation into practical solutions for businesses and organizations.
About upcominds
Your vision. Our team. Your success.
Since 1997, we have been helping organizations across Europe deliver complex technology projects by combining specialized IT teams, software development expertise, and Artificial Intelligence solutions.
Founded in Brussels and expanded to Greece in 2007 and Cyprus in 2012, upcominds has evolved into a trusted technology partner for organizations seeking expertise, flexibility, and measurable results.
What sets us apart is simple: we are engineers first. We develop software, invest in research and development, and apply Artificial Intelligence in real-world scenarios. When helping clients build and scale their teams, we understand the challenges because we face them ourselves.
upcominds is a member of the Yarrl Group, a European family of technology companies with offices in Belgium, Poland, Greece, and Cyprus. Through this partnership, we benefit from a broader technology network, shared best practices, and the experience of an international organization.
Nearly three decades of continuous operation in the IT industry
Employees and independent consultants across Europe
ISO 9001 & ISO 27001 certified processes (TUV)
Staff with active security clearances working on classified projects
Our Values
Five principles that shape how we work with clients and grow our team.
Trust is earned, not claimed. Transparency and accountability at every stage.
Outcomes that create real business value, measured by the results our clients achieve.
Strong partnerships built on mutual respect, open dialogue and teamwork.
Modern tools, future-ready strategies. We stay ahead of technological change.
We don't just deliver projects. We build lasting impact for sustainable growth.
Testimonials
Feedback from the people who work with us, both the clients we serve and the engineers who are part of our team.
"Responsive, technically strong, and genuinely easy to work with. They feel like an extension of our team, not an outside vendor."
"Two weeks from brief to shortlist, and every candidate was a real fit technically and culturally. That speed matters."
"What I appreciate most is that they actually care about my career path, not just placing me on a project. That's rare."
Trusted By
From global enterprises and major integrators to innovative startups, our professionals are trusted with mission-critical projects.























Careers
We're looking for IT professionals in Athens, Brussels, and Limassol. If you want to work on modern technology projects, collaborate with experienced teams, and continue developing your skills, we'd love to meet you.
View Open PositionsGet in Touch
Whether you're looking to scale your team, kick off a new project, or explore how AI can improve your operations - we'd love to hear from you.
[email protected]